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Black wireless over-the-head stereo headset with boom microphone and base station

Cisco Systems, Inc.

Cisco Systems, Inc. CP-HS-WL-562-S-US= 562 Headset DECT 6.0 300 ft 48 kHz telephone accessory

SKU CH-ZYDE-34W9W MPN CP-HS-WL-562-S-US=

Wireless DECT 6.0 stereo headset with 300 ft range, 48 kHz response and noise-isolating boom microphone for Cisco IP phones

  • DetailsTechnical Information Connectivity Technology: Wireless Wire
  • Lightweight comfort for all-day wear with 500 Series ergonomics
  • Wireless freedom up to 300 ft using DECT 6.0 technology
  • Stereo sound clarity reaching 48 kHz frequency response
  • Uni-directional boom mic isolates your voice from background noise
  • Over-the-head binaural design gives stable, secure fit

Cisco 562 Wireless DECT Headset

The Cisco 562 is a wireless stereo headset built for office professionals who need reliable voice communication. It uses DECT 6.0 technology to deliver a 300 ft operating range from the base station. The supra-aural, over-the-head design weighs little enough for all-day wear. A 48 kHz frequency response ensures clear audio for both calls and multimedia playback.

Suits desk-based workers who roam

This model suits desk-based workers who move around the office while staying on calls. The unidirectional electret condenser microphone isolates the speaker's voice in open-plan environments. Buyers needing Bluetooth pairing to mobile phones or a USB-only connection for softphone use without a base station should look at alternative headsets. The DECT base station requires a dedicated desk connection.

Simple base station pairing

Installation consists of connecting the supplied base station to a compatible Cisco IP phone or supported endpoint and pairing the headset, which is typically automatic. The boom microphone adjusts by rotating the arm into position. Common issues include interference from other DECT 6.0 devices in dense office layouts and reduced range when walls block the line of sight to the base.

How it compares

Measured against everything we stock in Headsets, Cords & Phone Mounts, at today’s prices. Recalculated every night.

Price $209.99
Pricier than about 90% of the 796 comparable items (median $17.99).

Specifications

Product
Brand nameCisco Systems, Inc.
Model name562 Headset
Part numberCP-HS-WL-562-S-US=
Size & build
Shipping weight0.91 kg
Package size356 × 152 × 76 mm

Questions about this item

Does the Cisco 562 Headset require a Cisco IP phone or base station to operate?

The headset is designed for easy configuration with Cisco IP phones, DX Series endpoints and Cisco soft clients, and the package includes a standard base station for DECT 6.0 wireless connectivity.

How can I verify the headset is delivering its full 48 kHz frequency response after setup?

When paired with a compatible Cisco IP phone or soft client, the device negotiates wideband audio automatically; you can confirm the 48 kHz capability by checking the active codec in the phone or client settings during a call.

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