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Elo Touch Solutions

Elo Touch Solutions E396119 2002L 19.5" point of sale monitor

SKU CH-KGYG-T7GKW MPN E396119

A 19.5 inch Full HD touchscreen monitor with zero-bezel PCAP technology, 10-point multi-touch, wide viewing angles and VESA mounting for point-of-sale use

  • Screen size19.5 in (49.5 cm)
  • Display resolution1920 × 1080
  • Panel typeActive Matrix, TFT LCD
  • Pixel response time20 ms
  • Image brightnessLCD Panel: 250 nits; with Projected Capacitive (PCAP): 230 n
  • Power drawON (monitor + AC / DC adapter): 18.4 W SLEEP (monitor + AC /
  • Zero-bezel edge-to-edge glass enables easy cleaning
  • 10-point PCAP touch gives tablet-like response
  • 178° wide viewing angles maintain clarity from any position
  • 4 W typical power draw lowers operating cost
  • 50 000-hour MTBF rating supports continuous retail use

19.5" POS touchscreen for retail environments

The Elo 2002L is a 19.5-inch widescreen monitor built for point-of-sale counters and self-service kiosks. Its projected capacitive layer supports ten simultaneous touch points through edge-to-edge glass. The Full HD panel renders 16.7 million colours at 230 nits with a 3000:1 contrast ratio. Wide 178° viewing angles keep content legible from the side.

Zero-bezel glass fits VESA mounts

The frameless design removes the raised bezel that traps debris on traditional POS screens. Standard VESA patterns allow wall, pole or desktop arms in portrait or landscape orientation. A single USB cable carries touch data to the host while the external 12 VDC adapter accepts 100 to 240 VAC input. The monitor draws 18.4 watts when on and 0.33 watts in sleep.

Integrated audio and field-installable accessories

Two 2 W internal speakers handle voice prompts and transaction alerts without external hardware. Elo offers a magnetic stripe reader, barcode scanner, fingerprint sensor, customer-facing display and NFC module that attach without tools. The anti-glare surface and 50 000 hour MTBF rating are validated through more than twenty reliability tests for continuous public use.

How it compares

Measured against everything we stock in POS Touchscreen Monitors, at today’s prices. Recalculated every night.

Price $464.99
Pricier than about 58% of the 105 comparable items (median $415.99).
Screen size 19.5 in (49.5 cm)
Higher than about 56% of the 88 comparable items (median 19 in).
Pixel response time 20 ms
Higher than about 70% of the 29 comparable items (median 14 ms).

Specifications

Product
Brand nameElo Touch Solutions
Model name2002L (E396119)
Case colorBlack
Display
Screen size19.5 in (49.5 cm)
Display resolution1920 × 1080
Panel typeActive Matrix, TFT LCD
Pixel response time20 ms
Image brightnessLCD Panel: 250 nits; with Projected Capacitive (PCAP): 230 nits
Touch technologyProjected Capacitive
Display formatFHD
Screen ratio16:9
Viewing angles178° (H) / 178° (V)
Colors displayed16.7 Million
Contrast3000:1
Horizontal scan rate31.5–80 kHz
Vertical frequency50–60 Hz
Touch interfaceUSB
Power
Power drawON (monitor + AC / DC adapter): 18.4 W
SLEEP (monitor + AC / DC adapter): 0.33 W
OFF (monitor + AC / DC adapter): 0.24 W
Power supplyMonitor input power signal specifications: 12 VDC +/- 5%
Adapter input voltage range: 100–240 VAC, 50 / 60 Hz
Size & build
Bezel typeNo
Product dimensions9.92 in × 16.5 in × 22.52 in
Product weight15 lb (with stand)
Shipping weight8.62 kg
Package size564 × 419 × 251 mm
Environment & compliance
Humidity limitsOperating: 20% - 80%
Storage: 10% - 95%
Temperature rangeOperating: 0 to 40 degrees C / 32 to 104 degrees F
Storage: -20 to 60 degrees C /-4 to 140 degrees F
More details
Mean time between failures50,000 h demonstrated

Questions about this item

How many simultaneous touch points does the PCAP panel support?

The TouchPro PCAP technology registers up to 10 concurrent touches for multi-user or gesture-heavy POS workflows.

What is the typical power draw when the monitor runs continuously at full brightness?

Rated at 18.4 watts for the monitor and its AC/DC adapter combined while in the ON state.

Which video cable and touch interface must the host system provide?

A VGA, DVI or HDMI connection for video plus a free USB port for the touchscreen controller.

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