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Black 15-inch laptop with touchscreen display, slim profile, matte finish

Microsoft Refurbished

Microsoft Surface Laptop 6 15" 16GB 256GB Intel Core Ultra 7 165U 104-00001-R-CR

SKU CH-3X9Y-WETYY MPN 104-00001-R-CR

A 15-inch touchscreen laptop with an Intel Core Ultra 7 165U processor, 16GB LPDDR5X memory, 256GB NVMe storage, and Windows 11 Pro

  • Screen size15.0 in (38.1 cm)
  • Graphics processorIntegrated Graphics
  • Memory size16 GB
  • SSD storage256 GB
  • CPU cores12
  • Display resolution2496 × 1664
  • 15-inch 2496 x 1664 touchscreen display for precise interaction
  • Intel Core Ultra 7 165U with 12 cores and integrated NPU for AI acceleration
  • 16GB LPDDR5X memory for responsive multitasking
  • 256GB PCIe NVMe SSD for fast storage access
  • Windows 11 Pro with Copilot and BitLocker for productivity and security

Refurbished 15-inch Copilot Laptop

This refurbished Microsoft Surface Laptop 6 runs Windows 11 Pro with built-in Copilot AI assistance. The 15.0-inch PixelSense Flow touchscreen offers 2496 x 1664 resolution and 10-point touch support. An Intel Core Ultra 7 165U processor with 12 cores and an integrated NPU handles productivity workloads. Integrated Intel Arc Graphics drive the display.

16GB Memory and 256GB NVMe Storage

The system includes 16GB of LPDDR5X memory soldered to the board with one available slot, though maximum supported memory remains 16GB. A 256GB PCIe NVMe solid-state drive provides the primary storage volume. This capacity suits core applications and active project files. Larger media libraries or virtual machines will require external drives or cloud storage.

Integrated Graphics and Wireless Limits

Intel Arc integrated graphics share system memory and suit office tasks, video playback and light creative work. They are not suited for sustained 3D rendering, modern gaming or GPU-accelerated compute workloads. Wireless connectivity uses 802.11 Wi-Fi without a stated version number. The laptop lacks an optical drive and offers no discrete GPU upgrade path.

How it compares

Measured against everything we stock in Standard Laptops & Notebooks, at today’s prices. Recalculated every night.

Price $1,330.99
Pricier than about 82% of the 32,549 comparable items (median $599.99).
Screen size 15.0 in (38.1 cm)
Typical for this category: the median of 32,085 items is 15.2 in.
Memory size 16 GB
Typical for this category: the median of 30,127 items is 16 GB.

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Specifications

Product
Brand nameMicrosoft
Model nameSurface Laptop 6
Part number104-00001-R-RB
Product colorBlack
Design styleNotebook
Product typeHome / Personal
Processor
CPU cores12
L3 cache size12 MB
Memory
Memory size16 GB
Free memory slots1
Maximum supported memory16 GB
Storage
SSD storage256 GB
Storage configuration256 GB PCIe NVMe Hard Drive
Optical driveNo
Display
Screen size15.0 in (38.1 cm)
Display resolution2496 × 1664
Touch inputTouch Screen
Display formatLCD
Graphics
Graphics processorIntegrated Graphics
Graphics typeIntegrated Card
Audio & video
Web cameraYes
Connectivity
Wi-Fi802.11
Ports & slots
USB ports1
HDMI portsNo
Audio jacksYes
Power
Battery packLithium-Ion
Size & build
Overall dimensions0.67 × 13.4 × 9.6
Shipping weight2.72 kg
Package size381 × 279 × 64 mm
Software
Operating systemWindows 11 Pro
More details
KeyboardStandard
Keyboard backlightBacklit

Questions about this item

Will the Surface Laptop 6's 15-inch 2496 x 1664 touchscreen and Intel Arc graphics drive my older 1080p monitor over USB-C?

The laptop's integrated Intel Arc graphics can output to an external 1080p display via USB-C, and the 15-inch 2496 x 1664 PixelSense Flow touchscreen works independently for touch input.

How can I verify the Intel Core Ultra 7 165U's 12 cores and NPU are active after setting up Windows 11 Pro?

Open Task Manager's Performance tab to confirm 12 logical processors and check for NPU utilisation under the AI workloads section in Windows 11 Pro.

Does the box include a Surface power adapter, or must I buy the proprietary charger separately?

The refurbished unit ships with a compatible Surface power adapter; the box contains the laptop and charger only, with no dock, stylus or extra cables included.

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