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Polycom VVX 411 desk phone with 3.5 inch colour screen and twelve line keys

POLYCOM

POLYCOM VVX 411 12-line corded phone

SKU CH-VN5Y-CTPPQ

A 12-line corded VoIP desk phone with a 3.5-inch colour display, HD voice, dual Gigabit Ethernet ports and PoE support

  • 12 lines and expansion-module support handle heavy call volumes
  • HD voice up to 7 kHz on every audio path for clear conversations
  • 5" colour LCD and multilingual menus simplify daily operation
  • Dual-port Gigabit Ethernet switch and PoE reduce desk cabling
  • USB port and hearing-aid compatibility add flexible accessibility

12-line corded VoIP phone

The Polycom VVX 411 is a 12-line corded business phone designed for cubicle workers and call centre operators who need clear, reliable voice communication. It delivers HD voice quality up to 7 kHz on every audio path. A 3.5" colour TFT LCD and multilingual menu support make daily operation straightforward.

Dual-port Gigabit Ethernet with PoE

The handset includes a dual-port Gigabit Ethernet switch and supports IEEE 802.3af Power over Ethernet, so a single cable can carry both data and power. An optional AC adapter is not included, so environments without PoE infrastructure will need a separate power source. Network throughput is limited to the capabilities of the connected switch and cabling.

Upgrade from basic analogue or single-line sets

This model replaces older analogue handsets or entry-level IP phones that lack multi-line handling, expansion-module support or wideband audio. The jump is worthwhile when staff regularly juggle several simultaneous calls, need Asian character display or require hearing-aid compatible acoustic clarity technology.

How it compares

Measured against everything we stock in Wired Desk Phones, at today’s prices. Recalculated every night.

Price $37.99
Cheaper than about 70% of the 193 comparable items (median $57.99).

Specifications

Product
Brand namePolycom

Questions about this item

How many lines does the VVX 411 support?

The phone handles 12 lines, so you can manage multiple simultaneous calls from a single desktop device.

What does the 3.5-inch colour LCD add to daily use?

The 3.5 inch TFT colour display shows caller details, menus and status in colour, making navigation and call handling clearer than monochrome screens.

What does the dual-port Gigabit Ethernet switch and IEEE 802.3af PoE support mean for cabling?

Two Gigabit ports let you connect the phone and a PC through one wall jack, and IEEE 802.3af PoE powers the phone over the network cable so no separate adapter is required.

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