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Cisco Headset 562 wireless over-ear headset in black

Cisco Systems, Inc.

Cisco Systems, Inc. CPHSWL562MUS 562 conferencing device

SKU CH-HESD-7FAMC MPN CPHSWL562MUS

Professional headset with vibrant audio and powerful noise isolation for open workspaces

  • Product typeConsumer Electronics
  • Vibrant sound for music and calls with premium audio
  • Lightweight comfort for all-day wear during extended use
  • Noise-isolating microphone focuses on your voice in open offices
  • Optimised for Cisco IP phones and soft clients
  • Professional 500 Series headset built for workplace productivity

Cisco Headset 562 overview

The Cisco Headset 562 is a professional headset from the 500 Series designed for workers in open offices. It delivers vibrant audio and powerful noise isolation through a unidirectional microphone. The lightweight build supports comfort during extended daily use with Cisco IP phones and soft clients.

Who this suits and who it does not

This headset suits professionals who need reliable voice clarity and all-day comfort in noisy environments. It is not for buyers who require Bluetooth or DECT wireless freedom. It is not for users whose unified communications platform lacks native Cisco headset integration.

Deciding specification: Cisco 500 Series integration

The single factor that decides fit is native integration with Cisco IP phones and soft clients. This enables intuitive call control and audio tuning without extra software. Without a Cisco ecosystem, the configuration advantages and optimised audio profiles are not available.

How it compares

Measured against everything we stock in Conference Phones & Meeting Devices, at today’s prices. Recalculated every night.

Price $238.99
Cheaper than about 60% of the 512 comparable items (median $362.49).

Specifications

Product
Brand nameCisco
Product typeConsumer Electronics
Size & build
Shipping weight1.36 kg
Package size206 × 191 × 114 mm

Questions about this item

What connector does the Cisco Headset 562 use to plug into a Cisco IP phone?

The Cisco Headset 562 connects to compatible Cisco IP phones using a standard RJ-9 handset port or the dedicated headset jack, depending on the phone model.

Which step do users often miss when setting up the Cisco Headset 562 with a Cisco IP phone?

After plugging in the headset, you must select the headset audio mode on the phone and adjust the microphone gain in the phone settings for proper noise isolation.

Which part of the Cisco Headset 562 typically needs replacement after extended daily use?

The ear cushions and microphone windscreen are the main wear items; replacement pads and windscreens are available to maintain comfort and voice clarity.

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