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Black corded IP desk phone with colour touchscreen, wall-mountable design

HP

HP Poly CCX 400 IP Phone 84C14AA#ABA

SKU CH-R16K-E98VE MPN 84C14AA#ABA

A corded IP phone with a colour touchscreen, 24 line keys, dual RJ-45 ports and PoE support for desk or wall mounting

  • Product typeTelephones
  • Crystal-clear calls with Poly HD Voice and Acoustic Clarity
  • Background noise reduced by Poly Acoustic Fence technology
  • 24 total lines supported for multi-line handling
  • Power and data over a single cable via PoE ports
  • Simple touchscreen interface for contacts and meetings

Entry-level business IP phone

The Poly CCX 400 is a corded VoIP telephone designed for office environments. It supports 24 total lines and connects via two RJ-45 network ports with Power over Ethernet. The unit can sit on a desktop or be wall mounted using an optional accessory. A colour touchscreen provides simple access to contacts and meetings.

PoE power and acoustic clarity

Power and data travel over a single Ethernet cable, removing the need for a separate power outlet where one is absent. Poly HD Voice and Poly Acoustic Clarity technologies keep conversations clear. Poly Acoustic Fence technology reduces distracting background noise during calls.

Sustained daily operation

The phone is built for continuous use in a business setting with easy provisioning and management for IT teams. The intuitive touchscreen interface minimises the learning curve for new users. Its ergonomic design supports long periods of regular calling without complication.

How it compares

Measured against everything we stock in Business Telephones, at today’s prices. Recalculated every night.

Price $213.99
Pricier than about 82% of the 242 comparable items (median $53.99).

Specifications

Product
Product typeTelephones
Size & build
Shipping weight1.22 kg
Package size279 × 241 × 76 mm

Questions about this item

How do I install the Poly CCX 400 using the two RJ-45 PoE ports?

Connect a single Ethernet cable to either RJ-45 PoE port to deliver both data and power; the second port can link a PC. The step often missed is enabling PoE on the network switch so the phone powers up without a separate adapter.

What maintenance or replacement will the Poly CCX 400 need over time?

The corded handset and its coiled cord are the main wear items; replace them if audio quality drops or the cord frays. The colour touchscreen has no user-serviceable parts, so keep it clean with a soft, dry cloth.

What limit appears first on the Poly CCX 400 during sustained heavy use?

The 24 total line registrations cap how many simultaneous identities or shared lines the phone can handle; once all 24 are configured, additional line keys cannot be added.

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