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Poly CCX 400 desk phone with 5 inch colour touchscreen and adjustable stand

POLYCOM

POLYCOM CCX 400 2200-49700-001 corded phone with power supply

SKU CH-KRRJ-2N8D7

Entry-level desk phone with 5-inch colour touchscreen and full-duplex speakerphone

  • Entry-level desktop phone for common-area use
  • 5-inch colour multitouch LCD touchscreen at 720 x 1280 pixels
  • 9:16 portrait aspect ratio for intuitive gesture control
  • Full-duplex speakerphone with echo cancellation for clear calls
  • Adjustable base height for comfortable desk positioning

Entry-level desktop phone for common areas

The Polycom CCX 400 is an entry-level business media desk phone designed for common areas and low-volume phone call use. It features a 5-inch colour gesture-based multitouch LCD touchscreen with a 720 x 1280 pixel resolution and a 9:16 aspect ratio. The device runs on Android 9 and includes a screensaver function and voicemail support. An adjustable base height allows flexible positioning on the desk.

Suited for shared workspaces and basic call needs

This phone suits offices needing a simple, touch-driven device for shared spaces or infrequent calling. It supports full-duplex speakerphone operation with echo cancellation, Polycom HD Voice and Acoustic Fence technologies for clearer audio. Buyers requiring advanced unified communications features, high-volume call handling or extensive programmable line keys should consider other models. The single-unit design does not support expansion modules or multiple handset configurations.

Connects via USB and RJ-9 for headset flexibility

The CCX 400 integrates into a desk setup using its dedicated RJ-9 headset port and USB connectivity for compatible headsets. It includes a power supply in the box, removing the need for a separate Power over Ethernet injector if network power is unavailable. One-touch access to contacts and meetings streamlines daily workflow. Robust provisioning tools simplify deployment and ongoing management for IT administrators.

How it compares

Measured against everything we stock in Wired Desk Phones, at today’s prices. Recalculated every night.

Price $117.99
Pricier than about 73% of the 193 comparable items (median $57.99).

Specifications

Product
Brand namePolycom

Questions about this item

What network connection does the CCX 400 need to operate?

The CCX 400 is a VoIP desk phone, so it requires a wired Ethernet connection to your office network for call signalling and media.

Can I keep using my existing RJ-9 headset with this phone?

Yes, the CCX 400 provides a dedicated RJ-9 headset port alongside its USB headset option, so your current RJ-9 headset will work without an adapter.

How can I confirm the touchscreen is functioning correctly after setup?

The 5 inch colour LCD with 720 x 1280 pixel resolution should respond to gestures and multitouch input immediately; the screensaver will also activate when the phone is idle.

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